A QR scan captures consumer identity, product data and a compliance record at the counter. A dashboard turns those records into intelligence for retailers, recyclers and brands. No hardware. No IT project. Live in four weeks.
The customer arrives with a returned product. They scan the QR code on the counter poster. From there, the platform takes over — on their phone, with their consent, and without a single staff interruption.
One QR code per store. Loads in their browser. No app download, no account.
0:00AI identifies brand, model and category. Works on worn, scuffed and faded.
0:05Customer reviews what was identified, agrees to receive the reward, gives consent.
0:12Discount code or store credit, your choice. Issued instantly. Redeemed at the counter.
0:17Email, product, store, time and outcome. One row, audit-ready, ready to market against.
0:20Two products. One source of truth. The same record that issues the reward at the counter is the same record your CRM, your reporting and your recycler will see.
White-label, branded to your retailer. Loads instantly in any modern browser. No app download, no account, no staff training. The customer drives the whole interaction on their own device.
Every scan generates a structured record. The dashboard turns those records into store-level, brand-level and category-level intelligence. Three views, one data layer — for retailers, recyclers and brands.
Returned products are worn, scuffed, faded and out of their box. Off-the-shelf models are trained on pristine marketing photography — the wrong distribution. We trained ours on what customers actually bring back.
Measured against staff-confirmed ground truth across 1,500+ scans in nine Dutch stores. The customer takes a photo. The model proposes brand, model and category. The customer confirms with one tap.
Four fields, one row, exportable. Structured for CRM integration, CSRD reporting and EPR compliance — not locked in a proprietary format.
Email captured with explicit opt-in and timestamp. GDPR-compliant, source-tagged, ready for CRM.
Brand, model and category via AI photo recognition. 92% accuracy on returned items.
Location-stamped. Store-level reporting from day one, no manual reconciliation.
Tracked from consumer handover to recycler. Auditable chain of custody, end to end.
All data exportable via CSV or REST API. Structured for CRM integration, CSRD reporting and EPR compliance. Not locked in a proprietary system.
The same scan delivers a usable record to three different teams — without duplicating the customer experience or fragmenting the data.
Take-back has been a side-of-desk programme for years because the technology asked for things retail can’t give. We engineered the platform against that list.
One discovery call, three working sessions, branded posters in the window. Most pilots are running before the next quarterly review.
Pick the stores, the categories, the reward. Approve the white-label visual treatment.
Dashboard live, store users provisioned, CRM endpoint or CSV drop configured.
Counter posters printed and shipped. 20-minute staff briefing per store, recorded.
First scans flowing into your CRM. Weekly review with our team for the first month.
We even see customers coming back specifically to hand in their shoes and collect their reward. The system is working very well in terms of building loyalty and repeat visits.
What makes this data valuable is not just transparency, but control. For the first time, we can link in-store collection directly to operational circular outcomes.
The combination of simplicity, customer engagement and data-driven transparency is what makes this approach stand out. This is exactly the direction our industry needs.
Book a walkthrough. We bring the cost model, the rollout timeline and reference stores you can talk to. You bring the questions.